Privacy Policy
Last updated: 19 September 2026
Identity and role of the data controller
premierspoke acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your information in connection with our services focused on professional video operation, live signal management, content distribution, camera work, and high-quality media feeds for news and broadcasting.
Scope of the notice and the people it covers
This notice applies to all visitors to our website, including individuals who contact us via the contact form, subscribe to updates, or interact with our services from the United Kingdom. It covers personal data collected from users located in the UK and explains how we handle information in compliance with UK GDPR and the Data Protection Act 2018.
Categories of personal data and sources
We collect personal data such as name, email address, phone number, and any message content submitted through the contact form. Additional information may include IP address, browser type, and device details obtained automatically when you visit the site. Data is sourced directly from you when you provide it and indirectly through cookies or analytics tools.
Purpose-by-purpose explanation of processing and legal basis
We process contact form data to respond to enquiries on the basis of legitimate interest in providing customer support. Website usage data is processed to improve site functionality under legitimate interest. Cookie data for essential operations relies on consent where required by PECR. Marketing communications, if opted into, are based on consent.
Whether providing data is required and consequences
Providing contact details through the form is voluntary, but without them we may be unable to respond to your query. Certain technical data is collected automatically to ensure the site functions correctly; refusing cookies may limit some features but will not prevent core access.
Cookies and similar technologies
We use cookies and similar technologies for essential functionality, performance monitoring, and preference storage. Please refer to our separate Cookie Policy for detailed information on types, durations, and management options. The site-wide cookie banner allows you to manage your preferences at any time.
Processors, recipients and disclosures required by law
We engage service providers such as hosting companies, analytics platforms, and email delivery services to process data on our behalf. These processors are bound by contracts ensuring appropriate safeguards. We may disclose information if required by law, regulation, or legal process.
International transfers and safeguards
Some processors may be located outside the UK. Where transfers occur, we rely on adequacy regulations or standard contractual clauses approved by the UK government to ensure equivalent protection for your data.
Retention periods or criteria
Contact form data is retained for up to two years after the last interaction to handle follow-up enquiries. Usage logs are kept for 12 months for security and improvement purposes. Cookie data expires according to the settings described in the Cookie Policy. We delete or anonymise data once the retention purpose is fulfilled.
Security and data-minimisation practices
We implement appropriate technical and organisational measures, including encryption and access controls, to protect personal data. Data collection is limited to what is necessary for the stated purposes, and we regularly review our practices to avoid excessive processing.
Data-subject rights and how to exercise them
You have the right to access, rectification, erasure, restriction, portability, and objection regarding your personal data. To exercise these rights, please contact us using the details on our Contacts page or via [email protected]. We will respond within one month, extendable in complex cases.
Right to withdraw consent and object to direct marketing
Where processing is based on consent, you may withdraw it at any time by adjusting your cookie preferences or contacting us. You can also object to direct marketing at any time; we will cease such processing upon receipt of your request.
Right to complain to the supervisory authority
If you are dissatisfied with our handling of your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk. We encourage you to contact us first so we can address your concerns directly.
Children or age restrictions
Our services are intended for professional users and businesses. We do not knowingly collect personal data from individuals under 18. If we become aware that data from a minor has been collected, we will delete it promptly.
Automated decision-making and profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics performed are for aggregate service improvement only.
Policy changes and effective date
We may update this policy to reflect changes in law or our practices. The effective date is shown at the top of this page. Continued use of the site after updates constitutes acceptance of the revised policy. For questions, reach us at [email protected] or +44 20 3104 0000.